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Signs that your company needs VR

Senales-de-que-tu-empresa-necesita-VR---TwoReality

Most companies that come to TwoReality don’t come because they’ve seen a virtual reality ad. They come because something in their operation has not been working well for a long time: training takes too long, sales people fail to convey the value of the product, accidents are repeated on the shop floor. VR comes as a response to a specific problem, not as a technological whim. And this is precisely what separates projects that generate returns from those that end up in a drawer.

These are the signs that, in more than a decade of developing immersive experiences for companies in all industries, we have learned to identify.

Your training process consumes resources that you do not recoup

The visible costs of classroom training are easy to calculate: room rental, travel, trainer hours. What few companies measure are the invisible costs: production downtime while the team is being trained, mistakes made by newly trained workers before they become proficient, time lost when a session has to be repeated because the trainer was not available.

In a project we developed for a company in the logistics sector, the onboarding cycle for new workers took between four and six weeks. With a VR simulation of the warehouse processes, they reduced it to ten days. Not because the training was shorter, but because the learning was more dense: the operator could repeat the procedure as many times as needed, without stopping the real operation, without the risk of breaking anything and without occupying a supervisor.

If your company has a high staff turnover, works in sectors where mistakes have serious consequences, industry, energy, healthcare, construction, or simply invests more than you would like in training teams, it is a clear sign. The virtual reality training does not replace the human trainer, but it multiplies its impact and reduces the cost per trainee significantly.

You have to demonstrate something that you can’t physically bring to the customer.

There are products that sell themselves when the customer touches them. And there are products that require the customer to understand something he cannot see with the naked eye: an industrial plant, a building that has not yet been built, a piece of machinery that weighs ten tons, a process that takes place inside a reactor.

When the gap between what the salesperson explains and what the customer is able to imagine is large, the sales cycle lengthens. And often the order is lost not because the product is worse, but because the competitor knew how to convey it better.

Virtual reality bridges that gap. At TwoReality we have developed experiences for industrial machinery manufacturers that took their products to trade fairs in virtual format: the visitor could enter inside the machine, see how each component worked, interact with it. What used to require an in-person demonstration at the factory, with all the travel and agenda costs that implies, could be done in a thirty square meter booth with three Meta Quest goggles.

If your sales team spends time explaining rather than demonstrating, that’s a sign.

Job security is a real concern, not a formality

In risky sectors such as petrochemicals, construction, heavy industry or energy, risk prevention training is usually done in two ways: with theoretical lectures that no one quite remembers, or by exposing the worker directly to the risk environment under supervision. Neither is ideal.

Virtual reality allows a third way: simulating the risk environment with sufficient realism for the worker to develop automatic responses, without any error during the simulation having real consequences. It has been demonstrated that the retention of what is learned in immersive environments is far superior to passive training: while a lecture leaves a memory of around 15%, a VR simulation where the worker acts can reach 80%.

Some argue that nothing substitutes for actual experience. He is partly right, especially in very specific tasks. But for the preparation phase, to internalize emergency procedures or to practice situations that rarely occur, and that when they do occur do not allow for errors, virtual simulation has advantages that are difficult to question.

If in your company there have been accidents related to insufficient training, if regulatory compliance in risk prevention generates doubts, or if you simply form teams in environments where errors can be irreversible, the VR applied to industry deserves a serious conversation.

Content marketing does not generate the excitement you expect

There is a difference between informing and exciting. Corporate videos inform well. So do PowerPoint presentations. But when a person puts on a pair of virtual reality goggles and finds himself inside the space you are selling him – a hotel, a tourist destination, a real estate project, a branded event – something changes. The decision becomes visceral, not just rational.

Brands such as Red Bull, Repsol or Santander, with whom we have worked at TwoReality, have incorporated VR in their events and activations not because it is a new technology, but because it generates a level of attention and recall that other formats do not achieve. The time that a user remains active in a well-designed VR experience is usually much longer than in any other format.

This doesn’t mean that every company needs a VR strategy in marketing. But if your company participates in trade shows, hosts branded events or has a sales process where customer experience plays an important role, it’s worth evaluating whether immersion can do something your current materials aren’t accomplishing.

Remote work has created a distance that video calls do not close

Following the standardization of telecommuting, many companies have maintained geographically dispersed teams. The communication, company culture and training problems this creates are real. Video calls work for coordination; they don’t work as well for training, for building team cohesion, or for transmitting complex procedures.

Virtual reality applied to remote work is not science fiction. Platforms already exist that allow distributed teams to meet in shared virtual environments, practice procedures together, review 3D prototypes collaboratively. The cost of such a project can be significantly lower than organizing face-to-face training for teams in several cities or countries.

TwoReality works with clients in Spain, Colombia, Mexico, Chile and Italy, and part of our own methodology of working with them relies on these tools. Not because it is more modern, but because it reduces friction and shortens time without losing depth.

You’ve been thinking about it for a long time, but you don’t know where to start

This is perhaps the most honest signal of all. Not a lack of interest, but a lack of clarity about which particular problem to solve first, which technology to choose, how much it should cost, or how to present it internally for management approval.

If you recognize yourself in this, the most useful thing to do is not to look for more generic information about VR. It is to talk to someone who has solved a problem similar to yours and can help you understand if it makes sense for your specific case. There are projects that start with 3,000 euros and a demo for an event. There are others that require a custom simulator with months of development. The difference is in the objective, not in the technological ambition.

If you want to understand if it makes sense for your company before committing any budget, it may be helpful to review how you justify the investment in VR internally, or explore how to integrating VR into the digital strategy of your company without it being an isolated project. At TwoReality we analyze each case from the business objectives, not from the technology. If there is a real fit, there is. If there is not, we also say so.

Roberto Diaz
Expert in virtual and augmented reality

Can we advise you about our virtual reality services?

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